What to do if your child is absent from school-
As a school we cannot stress enough the importance of students attending school for every possible session. There have been numerous studies carried out over the years that clearly show indicate the detrimental impact upon learning caused by even short absences.
Should a parent feel that they must keep their child off school then they should contact school (phone or email) on the first morning of the absence, providing reasons for the absence. Prior to returning to school the parent should provide their child with a brief note explaining the absence that the child can then pass on to their tutor.
What if my child is being bullied-
Each student has a tutor who is on hand to deal with such issues and therefore the child must speak to their tutor straight away. In most instances issues can be resolved quickly however where there is no quick solution apparent the tutor may pass the matter on to the Year Manager. Of course parents can also speak to the students tutor if the child is unwilling or the parents feel it is right to do so.
What if my child needs to leave school early-
In this instance parents are kindly asked to provide their child with a signed note including brief details/reasons. This should be handed to the child’s tutor as soon as possible.
What if my child feels ill during school-
Invariably from time to time children report feeling ill whilst in school, in such situations the child should tell their tutor and/or current subject teacher. Often a child will feel well enough to continue taking part in some or all lessons in time after a short period of time. Therefore, the instinct to contact parents to collect their child is avoided. In cases of minor injury, specialist teachers (eg PE, Technology or Science teachers) will often be able to attend to the problem themselves, failing this then a First Aider will be involved.
It is rare that a child feels so ill that we need to contact a parent to collect them. However, there has been occasions when this has been necessary but the parent has not updated their contact details and therefore contact has not been possible. It is extremely important that parents notify school immediately of any changes to their contact details or those of people who they would like us to contact as an alternative.
What if my child is struggling with a subject-
In this instance the child should be encouraged to speak to the subject teacher and gain feedback from them as to how they can improve. Parents can also request to speak to the subject teacher, if they feel the need, by contacting the school reception by telephone or sending us an email. Parents should keep in mind that there are parent’s evenings throughout the year when there is the opportunity to speak with teachers.
What if my child loses an item of uniform
Parents are advised to ensure that items of uniform are labelled with the child’s name, as it is difficult to identify the owner of lost items otherwise. However, should a child lose an item then firstly they should retrace their steps in an attempt to find the item. If this is unsuccessful then they should speak with one of our Student Support staff who will attempt to identify the item from our lost property store. If the item is not found then the parent will be required to replace the item as soon as possible, until then ties, jumpers and blazers can be loaned from Student Services.
Note; due to limited storage space lost property is retained for one month only before being disposed of.
What if my child forgets their lunch money-
Most students soon get into a routine of ‘loading up their in school’ lunch account via the revaluer machines. However, should a child forget, he/she will be able to get their lunch as normal but will need to give their name and the amount borrowed to the staff on the till. They will then be required to repay the amount the next day. Parents will be contacted if a child is repeatedly failing to pay for their meals.
What if I need to get a message to my child-
Most parents appreciate the negative impact upon learning that mobile phones can present if students are permitted to have them turned on whilst on school site, and therefore support our approach towards student mobile phones, which is that they are permitted in school but must be turned off at all times. This does not prevent students from using their phones whilst coming to school or returning home, and therefore making contact with parents if necessary.
For the reason outlined above parents should not encourage a child to leave their phone turned on in school in order that they may receive a call or text from the parent. Rather, parents can simply call the school and our reception staff will get messages to a message to the child if urgent.
What if I want to make a complaint-
Whilst we make every effort to resolve issues that parents may have with aspects of our work we do appreciate that on occasions parents would like to be aware of the process that is in place to deal with a complaint if necessary. With this in mind please see the policies section of our website, where you will find the Complaints Policy.
What if I want a copy of a school policy –
If you would like to see a copy of a particular school policy, please contact the school and we will send a copy of the policy through the post.